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15th September 2006 Capricorn Ventis Plugs Gap In CRM Systems With O4 Software 3rd July 2006 CapricornVentis Signs Irish Distributor Agreement with Dendrite 23rd February 2006 Capricorn and Ventis merge to form Capricorn Ventis 1st September 2004 Sage Software* Receives Two CRM Leadership Honors for ACT!® and SalesLogix® Market Performance 2nd August, 2004 Sage Software Delivers Expanded SalesLogix® 6.2 CRM Suite with New Customer Service Features 2nd August, 2004 Microsoft Dynamics CRM for Pocket PC Released and Outlook Updates 1st August, 2004 What's New in SalesLogix v6.2 5th July, 2004 Independent ROI Analysis Report and Case Study for Microsoft Dynamics CRM 10th March, 2004 Sage Software Extends Elite CRM Industry Status 17th January 2004 Capricorn will exhibit at eyeforpharma’s “Pharma Sales Force Effectiveness” Conference in Barcelona from the 31st March to 1st April 2003. (Stand 5) 30th July 2003 Capricorn wins 5 major pharma CRM projects 14th January 2003 Capricorn launches SalesLogix Quickstart for the SME market. CRM in 30 days - guaranteed! 15th September, 2006
Capricorn Ventis Plugs Gap In CRM Systems With O4 Software O4's field sales software is designed to provide field sales personnel with a highly efficient tool to improve mobile data collection. O4's application delivers task-specific functionality to support sales and merchandising activities, incorporating the latest mobile communications technologies and devices. "Traditional CRM tools such as Siebel, Sage and Microsoft do not support the CPG markets well," said David Haughton, CEO of Capricorn Ventis. "We are pleased to bring O4's field sales software to the market, which is the ideal tool to add to these systems, particularly for the drinks, food and pharmaceutical industries." "We are looking forward to developing the market for O4's software in Ireland through this new agreement," said Angela Lovegrove, Managing Director of O4 Corporation in the UK. "Capricorn Ventis is the country's leading CRM specialist and has an enviable list of CPG customers that would benefit from our technology - and our rapid implementation." Unlike traditional CRM systems, O4's field sales application is designed to service short sales cycles within the CPG market. Task-specific software supports mobile sales representatives, making category management, merchandising and stock-taking highly efficient, for example. O4's system also provides immediate feedback to sales managers, allowing for an improved view on field data. For more information see www.o4corporation.com
3rd July, 2006 CapricornVentis Signs Irish Distributor Agreement with Dendrite Windsor UK - 3rd July 2006 - Dendrite International, Inc., (NASDAQ: DRTE) a leading provider of pharmaceutical industry solutions, today announced it had signed an agreement with business and technology consulting firm, CapricornVentis, to distribute its Pharbase database in Ireland. Dendrite's Pharbase is the world's most comprehensive customer database management service dedicated to the pharmaceutical industry. It contains detailed and up-to-date demographic and professional information related to doctors, nurses, pharmacists, hospital assistants, medical structures and healthcare organisations."We are delighted that CapricornVentis have partnered with us to improve the availability of Pharbase in Ireland. Pharbase addresses the difficulties companies face in keeping records up to date in-house. For example, we actively research the hospital doctor rotations that occur twice each year. Thanks to rigorous checks and data verification mechanisms Pharbase can provide highly accurate data consistently," said Andy Etheridge Commercial Director, Dendrite. David Haughton, CEO at CapricornVentis adds "The #1 challenge for salesforce effectiveness today is focusing on improving call frequency to the targeted prescribing professionals. Core metrics are impossible to measure and monitor with an inaccurate database and comparative tests between Pharbase and other databases led us to believe that Pharbase was the most complete option for the Irish market today. We are delighted to expand our services to this sector by representing Dendrite." For more information see www.dendrite.com
23rd February, 2006
CAPRICORN CRM AND VENTIS ANNOUNCE MERGER "This merger is exciting because by combining Capricorn's technology expertise and Ventis' significant consulting experience we can compete at a much higher level and really offer our clients unparalleled Business Consulting and Technology solutions. Additionally this enables us to build a stronger company with the resources and capabilities to accelerate growth", explains David Haughton, CEO, Capricorn CRM. John Glennane, CEO, Ventis adds, "It makes tremendous sense as it creates a significant opportunity for two successful, mission-driven companies to unify with a singular focus on being the premier CRM Consulting Partner for Irish companies. Our range of services focus on growing business issues; Data Quality, Change Management and Enterprise Collaboration. On the technology front, we will continue to focus on leading edge technologies from Microsoft, Sage and Siebel." Key strengths of the combination include:
For more information contact: Prasanna: Call (01) 206 3051 or e-mail:
1st September, 2004 CRM Market Leader awards recognize Best Software products for customer satisfaction, depth of functionality, market share and revenue growth Scottsdale, Ariz. - September 1, 2004 - Best Software* today announced it has received CRM Market Leader honors from CRM Magazine for the company's ACT!® and SalesLogix® contact and customer relationship management solutions. ACT!, the industry's best-selling contact and customer management solution, was awarded top honors for sales force automation. SalesLogix, the CRM leader for small to mid-sized businesses, was awarded the SMB Suite leadership honor, its third consecutive year winning a CRM Magazine award. The awards recognize elite CRM vendors based on leadership criteria including customer satisfaction, depth of functionality, revenue growth and market share. Best Software executives accepted both awards last night at the DCI Customer Relationship Management Conference in San Francisco."We are extremely proud to receive an award that recognizes the positive impact ACT! has made on the lives of millions of users worldwide," noted Joe Bergera, senior vice president and general manager for ACT! at Best Software. "ACT! provides an innovative mix of powerful, but easy-to-use features that help selling professionals, small teams and larger workgroups build customer relationships and increase sales." "The CRM Market Leader award speaks directly to our long track record of meeting the complete CRM needs of small and medium-sized businesses, and their customers," noted Jon Van Duyne, senior vice president and general manager for mid-market CRM solutions at Best Software. "This award comes during an exciting time for SalesLogix and our customers. Having recently delivered SalesLogix 6.2 which provides express installation, enhanced usability and all new customer service functionality, as well as SalesLogix for Pocket PC, we continue to demonstrate our commitment to providing organizations with the industry's most flexible and customizable solution." Best Software recently announced availability of SalesLogix 6.2 and ACT! 2005. The new versions expand the Best Software CRM portfolio, which also includes ACCPAC CRM, to further build out its strategy of offering easy-to-use, flexible and affordable solutions for the life of small and medium-sized businesses. The 2004 CRM Leader Awards are also featured in the September issue of CRM Magazine and on www.destinationcrm.com. In its market leadership feature article, editors describe ACT! as "arguably the most available CRM tool in the world" and further identify SalesLogix as "continuing to drive CRM growth for Best Software." * Sage is known as Best Software in the United States
2nd August 2004 Microsoft Dynamics CRM for Pocket PC Released and Outlook Updates On August 2nd, Microsoft released the CRM Mobile software to all customers and partners. We have an overview of this new release, screenshots, and a downloadable implementation guide.For more information, visit www.crm.ie/msmobile.asp Microsoft Releases CRM 1.2 Outlook Enhancements As part of the recently announced CRM 1.2 Feature Pack, the CRM Sales for Outlook client is getting some new features and performance enhancements. These Outlook Enhancements were released on August 26thTo read more about the Outlook client enhancements, visit www.crm.ie/msenhance.asp For more information on Microsoft Dynamics CRM, visit www.crm.ie/ms.asp
2nd August 2004 User-centric enhancements fulfill demand for tools that tailor to individual and team workflows with new SpeedSearch features, flexible sales processes, snapshot opportunity reporting and easy implementation Phoenix, Ariz. - August 2, 2004 - Best Software today announced delivery of its expanded SalesLogix 6.2 CRM suite that now integrates powerful customer service features to provide SpeedSearch, issue tracking and resolution tools for all users. SalesLogix 6.2 also introduces flexible sales process enhancements, improved opportunity management, easier implementation and increased customization options. All 6.2 features adapt to the individual workflow preferences of sales, marketing, support and customer service representatives in small to medium-sized businesses."SalesLogix 6.2 is a milestone for Best Software and a major advancement for businesses that need to maximize their use of a CRM system beyond traditional sales force automation," said Jon Van Duyne, senior vice president and general manager, Best Software Mid-Market CRM. "We have completed our most thorough beta program in the product's history, incorporating features that users and key business partners are demanding from a serious mid-market CRM offering." The new customer service features represent a major functionality expansion by providing all SalesLogix 6.2 users with easy access to a holistic view of their customers, supporting the practice among many small and medium-size businesses where employees share customer service roles. New ease-of-use features that enhance user workflow include a split-view screen for simultaneous visibility of group lists and individual records. Multi-currency features allow individuals to see proposals in their native currency. An enhanced SpeedSearch engine helps users quickly locate potential resolutions to customer issues, or any pertinent data, by scanning any SalesLogix database or network directory. "We are already realizing the benefits of SalesLogix 6.2 across three of our key requirements," explained Gary Hawton, IS Director, NDC Infrared Engineering, Inc. "We upgraded 53 remote users and 12 network users in under two days; so the ease of implementation enhancements have really performed. As a global company that considers international features critical, we are pleased with the flexibility of the new multi-currency features in SalesLogix 6.2. Finally, having the new customer service features on the same client and through remote access is a big deal for us." With SalesLogix 6.2, Best Software further improves intuitive sales processes by focusing on how sales representatives and managers work individually and with each other. Workflow customizations can adapt on a user-by-user basis to however each user wants to work, whether it be redefining steps in a sales process, getting a snapshot of the opportunity pipeline, or reporting key account status to management with one click.
1st August 2004 SalesLogix v6.2 provides significant new functionality across the product suite as well as greater ease-of-use and flexibility, with solutions designed to increase sales and marketing performance and maximize customer satisfaction and loyalty. Whether you're in Sales, Marketing, Customer Service or IT, you'll find that the features and flexibility in SalesLogix v6.2 will make you more productive and make doing your job a lot easier!Major benefits of SalesLogix v6.2 include:
5th July, 2004 Independent ROI Analysis Report and Case Study for Microsoft Dynamics CRM ROI Evaluation Report: Microsoft Dynamics CRMNucleus Research is an independent global research and advisory firm that provides CFOs and CIOs with the financial and technology expertise to evaluate technology investments such as Microsoft Dynamics CRM. Nucleus Research recently analyzed Microsoft Dynamics CRM from an ROI perspective. This 12-page report (PDF format) takes an in-depth look at Microsoft Dynamics CRM and how your organization might evaluate your own ROI.
- Improved sales performance and management - Improved customer service operation and management - Improved information analysis for decision making - Improved technology management - Software - Hardware - Consulting - Personnel - Training - Other - Integration with other Microsoft business applications - Integration with other applications - Hosted alternatives ROI Case Study: Microsoft Dynamics CRM iQ NetSolutions If you are looking for a real number-crunching Microsoft ROI analysis, take a look at Nucleus Research's report on iQ NetSolutions. This 4 page report (PDF format) includes detailed financial calculations including depreciated assets, depreciation schedule, and an expense schedule. Click here to download the report.
10th March 2004 SalesLogix honored by Information Systems Marketing Inc. and Communications Solutions for technology, vision and innovation Scottsdale, Ariz. - March 10, 2004 - Best Software, Inc. today announced that SalesLogix®, the company's industry leading customer relationship management (CRM) software solution, has been recognized with two awards for product leadership in the small and medium business (SMB) CRM software market.Information Systems Marketing Inc. (ISM), a CRM consulting firm providing comprehensive advice and CRM software evaluations, has named SalesLogix version 6.1 among its Top 15 Small and Medium Business CRM Software Packages for 2004. The award, which serves as a standard for the CRM industry, was presented at the DCI CRM Conference & Exhibition in Chicago, IL by Barton Goldenberg, co-founder and co-chairman of the conference and president of ISM. "Best Software is to be praised for obtaining another Top 15 CRM software honor from ISM," said Goldenberg. "Our benchmark testing is comprehensive and strenuous, allowing only the elite CRM solutions, such as SalesLogix, to make our short list of solutions that we actively recommend for implementation." SalesLogix was chosen as a top CRM software solution after the ISM Software Lab put a field of CRM packages through intensive testing. Each CRM package was evaluated on 202 selection criteria, including 105 business functions, 47 technical features, 33 implementation capabilities and 17 user-support features. CRM Momentum Continues with Product of the Year Honor Technology Marketing Corporation's (TMC®) Communications Solutions® magazine, the premier Web publication and newsletter in the communications industry, has also recognized SalesLogix version 6.1 with its "Product of the Year" award. The publication's editors cited SalesLogix technology and vision as key criteria for the selection. SalesLogix attributes including Oracle database support, Support functionality and Web performance were further examined to secure this honor. Best Software is the worldwide small business CRM applications market leader, owning a 25% share as recognized by Gartner, Inc. Best Software recently announced that its UK-based parent company, The Sage Group plc, completed the acquisition of ACCPAC International, Inc., a leading accounting, CRM and Internet-hosted solutions vendor. ACCPAC adds a global base of approximately 540,000 customers to the combined Best/Sage customer base, and brings a hosted offering to go with the company's desktop solutions and award-winning ACT! and SalesLogix product lines.
Dublin, 17th January, 2004 Capricorn will exhibit at eyeforpharma’s “Pharma Sales Force Effectiveness” Conference in Barcelona from 31st March to 1st April 2003. (Stand 5) This is the fifth Sales & Marketing for Pharma event in the successful global eyeforpharma Series. eyeforpharma is renown for creating exclusive industry meetings and networking events for Pharma: "The depth of the topics addressed at eyeforpharma far surpass some of the more cursory reviews provided at other conferences" Julie Rubinstein, Director e-Business, Pfizer. Attendees will learn:
If you would like a demonstration of our CRM Solutions please mail marketing@crm.ie
Dublin, 30th July 2003 Capricorn, a leading provider of innovative CRM solutions to the Life Sciences industry announced it has won 5 new CRM projects via its global partner network. New clients include Janssen Cilag (South Korea), Pfizer (UK), Gilead (UK), CDI (USA) and ESP Pharma (USA).
"We are delighted to have secured a project with excess of 300 users with Janssen
Cilag (the pharmaceuctical division of Johnson & Johnson) as it will give us considerable
credibility and presence in the Asia Pacific market. Furthermore we can leverage it to
secure more contracts and to build our partner network in that growing region" enthuses
David Haughton, CEO Capricorn.
Dublin, 14th January, 2003 CapricornLogix Ltd, a leading CRM and Contact Management Solutions provider
and the sole SalesLogix Business Partner in Ireland today announced the launch
of SalesLogix QuickStart. “In response to an increasingly tougher economic
environment, we have launched the ideal CRM Solution that’s fast, affordable
and easy to implement” enthuses Mr David Haughton CEO, CapricornLogix.
SalesLogix QuickStart, with the described software, support, services, and training, is available from five users upwards. For more information or to see if SalesLogix QuickStart is right for your company, please call 01 206 3051 or mail sales@crm.ie |
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